Terms

Terms of Use

If you have any questions about our products, press and general inquiries kindly be directed to tel + 45 28108109 or please contact us at email address: info@juliewettergren.com .

Delivery times
Normal delivery times for stock items are 2-3 business days in Denmark and 5-8 days to other countries.
In the unfortunate event that any items are sold out you will receive an email from us, as soon as possible.

Shipping
FREE SHIPPING IN DENMARK.
For delivery to other countries there will be an additional postage charge.

We use Post Danmark’s on line Track & Trace service to follow the progress of your shipment.

Payment by VISA / VisaDankort
When paying by VISA / VisaDankort the amount due is not charged until the product is shipped. Payment is made via a secure connection (https) . The entered information is encrypted and cannot be read by others. Card information is entered in a window , and then sent over an encrypted connection to the server. JulieWettergren.com has at no time access to your credit card details. Payment by credit card is free of charge .
The 3 -digit security code that must be entered when paying by card, is the last 3 digits on the back of your card.

Payment by Visa - JCB - Mastercard - Visa Electron - Maestro LIC -Mastercard
When paying by International payment the amount due is not charged until the product is shipped. Payment is made via a secure connection (https ) . The entered information is encrypted and cannot be read by others. Map information is input into a window, and then sent over an encrypted connection to the server.
JulieWettergren.com has no access to your credit card details at any time.

The information you provide such as name, address, phone number or e- mail address will not be shared with others.

Colors & Shades
All efforts are made to ensure that the product pictures represent an honest depiction of the actual color and shade of the piece.

Returns and warranty
There is a 14 day return on all items purchased on the Internet .
The right of return run from the day of receipt.

In order to make a return the purchased jewelry product must be in the same condition as when received, in our original jewelry box , with the " Wettergren" sticker not removed .

If your purchased item was customized in any way it cannot be returned. This includes any finger rings outside of the ring size range of sizes 50-55.

It is also a requirement for returning the item to be sent by registered and insured parcel post.
Shipping costs thus will not be returned .

If the item when received has been damaged during shipment, please immediately contact us.
  
 
Email : info@juliewettergren.com

Tel : +45 28108109
 
For all new products there is a warranty of 2 years. This means that you can replace a product if it is defective, due to a manufacturing defect in the product. You cannot get compensation for things that are due to wear and tear , accident, or due to improper use.

 

Disclaimers: Subject to misprints, price changes and availability.